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We ask for your details to ensure accurate delivery, track your orders, and provide personalized support.
You can sign up directly on our website under the Meal Plans section or contact our team for a custom plan.
As soon as your first delivery arrives! We recommend starting gradually by mixing our meals with your pet’s current food.
Yes, one-time purchases are available for all products in our shop.
Our plans are flexible – you can choose weekly, bi-weekly, or monthly deliveries based on your needs.
Yes, you can log in to your account to edit or cancel your plan anytime. No hidden fees.
Pricing depends on your pet’s weight, age, and chosen recipe. You’ll see a full breakdown before checkout.
We accept secure online payments via credit/debit cards and offer cash on delivery in selected areas.
We deliver to major cities and surrounding areas. Check our Delivery Policy page for coverage details.
Deliveries are made between 10:00 am – 6:00 pm. You will receive a confirmation with tracking details once your order is dispatched.
Yes, you can update the delivery address in your account before shipping or inform our team directly.
Because pets need a balanced diet! Bones provide calcium, and organs are rich in essential vitamins, making the meals nutritionally complete.
No, each recipe is tailored to the specific needs of cats and dogs. Always choose meals designed for your pet.
Meals stay fresh for up to 6 months if kept frozen. Once thawed, use within 48 hours.
We use a fine grind that ensures safe consumption while still delivering the benefits of raw bone.
All our meats are locally and ethically sourced from trusted farms.
Yes, since we use natural, minimally processed ingredients, color may vary slightly.
We use eco-friendly, freezer-safe tubs and patties that keep meals fresh while being easy to portion and serve.
